Q. How to oder? 如何下单？
- Click “Add to cart”. 加入购物车
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products. 点击Continue继续购物或Checkout 付款
- Register Account on Pearl Egg or Log in. 注册账户或登入
- Confirm your Shipping Address & choose Payment Method. 确认送货地址和选择汇款方式
- Upload baking transfer receipt in My Account. 上载汇款收据至您的账户My Account
- Waiting for our Delivery Service (2 to 3 days). 等待送货至你家（2至3天）
Q. What are the payment methods available? 付款方式
Pearl Egg offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Ipay88 (Visa or Mastercard / Internet Banking)
2. Online Bank Transfer 网络汇款
Bank 银行 : PUBLIC BANK
Bank Account 银行户口 : 3215 626 228
Account Name 户口号码 : PEARL EGG MARKETING
After you made the payment, please WhatsApp us your banking receipt. 付款后请把单据WhatsApp我们
Note: Your purchased products will not be delivered until we have this confirmation. 注意：直到我们收到您的汇款单据，我们才会把您的产品寄送出去
Q. How to change my account information and shipping address? 如何更改个人资料及地址？
- Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
- 登入您的账户→点击"Account Maintenance"→填写个人资料及地址
Q. I forgot my Password for my account. 忘记登入密码？
- Click on “Lost Password?” and fill your email that used to register the account in the box and "Click Submit."
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
- 点击 "Lost Password?", 填写您注册鲜宝的邮件后呈交。您将获取一份验证码。填入验证码以获取您的账号。
Q. Can I cancel an existing order that have been made? 能否取消订单？
- No, we don't accept cancel oder. Sorry for any inconvenience.
Q. How long does the delivery usually takes? 送货时间？
- Delivery usually will takes about << 1 working days>> to << 3 working days>> after banking.
Q. I still have doubts! 我还有疑问！
- Please kindly contact our customer services.